Does Shopify handle customer service?
Shopify customer service in numbers According to the most recent data from 2015, Shopify handles over 1 million customer interactions every year.
Partially, thanks to the effective implementation of live chat, the company has managed to achieve a 90% satisfaction rate among its customers who contact their support team..
Is Shopify really worth?
A PayPal button or a WooCommerce plugin on your WordPress site would work. But if you need to run a multi-product eCommerce store with inventory, marketing tools, customer records, etc – then Shopify is absolutely worth it…if the pros / cons balance out for your based on your goals, resources, expertise, etc.
Does Shopify have buyer protection?
While eBay and Amazon are marketplaces, Shopify is not. Shopify is a toolmaker for the seller. A buyer has no contract with Shopify while every customer has a contract with eBay or Amazon. In other words — Shopify has no obligations to a buyer, while eBay or Amazon do have.
Can you get scammed on Shopify?
With Shopify, there are some common scams, and all are rampant on e-commerce platforms. There is card testing scam, and chargeback scum and both involve loose of money which is actually Not healthy for business and can quickly destroy the customer-retailer relationship.
Can I get my money back from Shopify?
Refunds are listed as Pending until you have made enough sales to have a positive balance in your Shopify Payments account, and then you can successfully issue a refund.
How does Shopify work for buyers?
Shopify is a subscription to a software service that offers you to create a website and use their shopping cart solution to sell, ship, and manage your products. Using their service, you can get access to easy to use admin panel where you can add products, process orders and enter store data.
How safe is Shopify?
Shopify system runs on Level 1 PCI compliant servers – mandatory to accept credit card payments. SSL encryption (at 256-bit) is enabled for every Shopify store too – to keep your visitors’ data safe. At Shopify, they do have a backup system in place. In desperate times, they can restore your online shop.
Who is behind Shopify?
How Shopify Grew From a Snowboard Shop to a $10B Commerce Ecosystem. When Tobias Lütke and Scott Lake decided to build an online store in 2004, they had no idea they would end up creating the world’s biggest e-commerce platform.
Why is Shopify so great?
Shopify is the best ecommerce platform on the market today. It’s designed to help people build their own, scalable online store with hundreds of built-in features, and tons of apps. You can sell products directly on your website, and across multiple marketplaces and social media.
Why is Shopify bad?
There are some disadvantages of using Shopify to be aware of too, however. First, there’s the transaction fees for those using a third-party payment gateway (some of its competitors don’t charge any transaction fees at all, regardless of payment gateway used). Second, its limit of three options per product isn’t ideal.